Money-Back Guarantee Policy

At HALVARION, we stand behind the value of our services. If you are not fully satisfied with your qualifying purchase on halvarion.live, our transparent refund policy ensures clarity, fairness, and confidence.

1. Qualifying Purchases

The HALVARION Money-Back Guarantee applies to digital services, subscription plans, and professional packages purchased directly through halvarion.live. Purchases made via authorized partners may be subject to the partner’s respective refund policies.

2. Refund Period

Refund requests must be submitted within thirty (30) calendar days of the original payment date. Requests received after this period may not be eligible unless required by applicable consumer protection laws.

3. Claim Process

To initiate a refund request:

• Contact our support team at [email protected]
• Include your full name and order confirmation number
• Provide the date of purchase and payment method
• Briefly describe the reason for your request

Our team will acknowledge your request within two (2) business days and notify you of approval or denial following review.

4. Requirements for Approval

• The purchase must be verifiable in our system
• The request must fall within the 30-day refund window
• No violation of our Terms of Service must have occurred
• Services must not have been fully consumed or completed, where applicable

5. Exceptions

The following are generally non-refundable:

• Custom or personalized services already delivered
• Renewal payments processed after the refund window
• Promotional or discounted offers explicitly marked as non-refundable
• Fees resulting from payment processor chargebacks

6. Refund Method

Approved refunds will be issued to the original payment method. Processing times may vary depending on your financial institution, but typically range from seven (7) to ten (10) business days.

Need Assistance?

Our support team is available Monday–Friday, 9:00 AM–6:00 PM (UTC). We are committed to resolving concerns efficiently and professionally.